By booking your appointment you are confirming your agreement to the following:

Cancellations and changes

The booking fee is non-refundable in the event of cancellation within 48 hours notice of the appointment or failure to show and the full treatment cost will be due.

You may reschedule your booking at no extra charge if it is done so with more than 48 hours notice and at a maximum of 2 times only.

Failure to attend your appointment, rescheduling within the 48 hour notice period or rescheduling for a third time (whether or not within 48 hours notice) will result in you loosing your booking fee and the full treatment cost will be due.

​If the practitioner you book in with is sick, we will endeavour to have the other practitioner treat you. If this is not possible, we will re-arrange your appointment for the next availability time even if this means booking outside our normal working hours.

Please note that we reserve the right not to treat individuals if we feel that we are unable to meet or manage the expectations of the client. If this occurs, a full refund of the booking fee will be processed.

Deposits and Payments

The booking fee can be taken at the time of booking the appointment or as soon after as possible.

Payments on the day can be made by cash or card or bank transfer

Please be aware that we have CCTV in operation. This is for the safety of both staff and our clients.